FAQs

Account

  • You can update your default address and billing information by logging into your Shop account. Note: updating your address in your Shop account will not update your address for a Buddle purchase already placed. To update an existing order's address, contact Customer Care at (833) 777-6880 or via the contact page.

  • You can update your Shop Pay account login information by logging into your Shop Pay account at shop.app/pay/authentication/login.

Buddle Bum Bag

  • The Bum Bag is a small diaper caddy tote designed to hold all of baby's diapering essentials in one place. It's sized for on-the-go changes, with a slight puffer fill for a soft, cushioned feel, and it's built to hold up through all of baby's diapering days and beyond.

  • It's built to carry your core diapering essentials — think diapers, wipes, Buddle's Clean Cheeks, Bottom Buddy, or Rash Rescue, and the Paddle Pal applicator. It's sized as a small caddy rather than a full diaper bag, so it's best for a compact changing-time kit rather than every item you'd pack for a full day out.

  • No — the Bum Bag is water-resistant, not waterproof. It's designed to be easy to wipe down after messes, but it isn't meant to fully seal out liquids the way a waterproof bag would.

  • Simply wipe it down — the water-resistant exterior is designed for quick cleanup of everyday diapering messes without needing to machine wash it.

  • It has a zippered top for a quick, secure close and a side handle for easy one-handed carrying. This makes it simple to grab and go for a diaper change at home or clip along for a quick outing.

  • The standalone Bum Bag is sold empty, as a caddy for your own diapering essentials. If you want it paired with a tool, Buddle also sells a Bum Bag & Paddle Pal Bundle, which includes the silicone diaper cream applicator — though even that bundle doesn't include diaper cream itself.

  • The Bum Bag is offered in a neutral color designed to go with any diaper bag or nursery aesthetic, keeping it simple and gender-neutral rather than themed or brightly patterned.

  • It's built to last through all of baby's diapering days, so it's meant to be a durable, everyday tool from the newborn stage through potty training — not something you'll need to replace as your baby grows.

  • The bag includes a side handle for easy carrying, which some parents use to clip it to a stroller or bag handle with a separate carabiner or clip. It doesn't come with a built-in stroller clip, so you'd need your own attachment if that's how you plan to use it.

  • Buddle stands behind the Bum Bag and will work to make things right if you're not satisfied — reach out to their team directly to arrange a resolution. Return windows and conditions can vary if purchased through a third-party retailer, so check that seller's specific policy.

Buddle Promise

  • One of our core beliefs is to love others, which is infused into everything we do. The Buddle Promise is our commitment to provide your family with products you can trust and a worry-free experience you are 100% happy with.

Clean Cheeks

  • Buddle Clean Cheeks is a no-rinse, micellar foam cleanser made for babies' sensitive skin. Powered by micellar technology, it lifts away dirt, oils, and residue during diaper changes without water or wiping harshly. It's formulated with soothing botanicals — arnica montana flower, chamomile, Mexican hyssop, and witch hazel — and is designed to be gentle enough for daily use on the face, scalp, hands, and diaper area.

  • Pump 1–2 pumps of foam onto a wipe or clean cloth and gently wipe the area — no water or rinsing required. For diaper changes, use during every change. For flaky scalp, apply 1–2 pumps directly to the scalp, massage in with fingers or a soft brush, let it sit for 1–2 minutes, then comb out flakes; repeat daily until flakes clear.

  • Yes. The formula is paraben-free, fragrance-free, hypoallergenic, and has been tested by both dermatologists and pediatricians. It's designed to be gentle enough for frequent, everyday use on delicate newborn skin.

  • The formula is built around soothing botanical extracts (arnica montana flower, chamomile, Mexican hyssop, and witch hazel) combined with gentle micellar cleansing agents. It's free from parabens and added fragrance. Buddle is also Leaping Bunny certified, meaning the brand does not test on animals.

  • It's a multi-use cleanser: parents use it for diaper changes, flaky scalp, sticky or messy hands, face wipe-downs, and general on-the-go cleanups. One pump-bottle covers most of a baby's everyday mess-cleaning needs.

  • Yes — it's formulated to be microbiome-friendly. Rather than stripping the skin, the botanical blend is designed to help maintain the skin's natural balance of good microbes while still removing dirt and invisible irritants, which supports a healthy skin barrier over time.

  • Clean Cheeks is a cleansing step, not a rash treatment. It's meant to gently and thoroughly remove irritants and residue after west diapers and bowel movement so they don't sit against the skin. For active rash treatment, Buddle pairs it with its Bottom Buddy diaper cream (zinc oxide) as part of a full diaper-rash system — Clean Cheeks handles the cleaning step, the cream handles barrier protection.

  • Buddle Clean Cheeks foam cleanser is available in two sizes: a 6.7 fl oz bottle and a smaller 3.4 fl oz TSA-approved bottle. Retail pricing for the full-size bottle is commonly listed around $30, though pricing can vary slightly by retailer.

  • It's neither a traditional wet wipe nor a rinse-off wash — it's a no-rinse foam cleanser. You pump the foam onto a dry wipe or cloth (or directly onto skin) and wipe away, with no water needed. This makes it useful for on-the-go changes where a sink isn't available.

  • Buddle offers a 30-day money-back guarantee if you're not satisfied with the product. Returned merchandise generally needs to be sent back within 30 days of receipt to qualify.

Diaper Rash System

  • The Buddle Diaper Rash System is a 3-product skincare routine built to clean, treat, and protect against diaper rash: Clean Cheeks foam cleanser, Bottom Buddy diaper cream (20% zinc oxide), and Rash Rescue healing ointment (40% zinc oxide). Rather than relying on a single cream, Buddle's clinical research found that a system approach — cleanse, prevent, treat — produced better outcomes than any one product alone, and 100% of babies in their clinical trial were diaper rash-free by the end of the study.

  • The core system includes three full-size products: Clean Cheeks Foam Cleanser (6.7 fl oz), Bottom Buddy Diaper Cream (4 oz, 20% zinc oxide), and Rash Rescue Diaper Rash Healing Ointment (4 oz, 40% zinc oxide). Larger kit versions add extras like the Paddle Pal silicone cream applicator, Wonder Wipes, and a carrying bag or linen tote — Buddle sells versions ranging from a 3-piece core system up to a 6-piece gift set.

  • Use Clean Cheeks foam cleanser at diaper changes, then apply Bottom Buddy diaper cream liberally after every change to prevent rash from developing. If a rash appears — or for extra protection overnight — swap in Rash Rescue at every change, applying it thickly until the rash fully clears, ideally continuing for two weeks even after symptoms improve.

  • Each product has a distinct job: Clean Cheeks is a no-rinse foam cleanser that removes impurities and gut microbes left behind after a wet diapers and bowel movements; Bottom Buddy is a daily 20% zinc oxide cream that prevents rash from starting; and Rash Rescue is a stronger 40% zinc oxide ointment formulated to actively heal rash once it's present. Buddle describes Rash Rescue as a "deep conditioner" compared to Bottom Buddy's everyday role.

  • Buddle's research into the diaper area's skin microbiome found that impurities left behind after cleaning can get trapped under a cream and worsen irritation, and that prevention and active treatment require different zinc oxide concentrations. Their clinical trial testing the full cleanse-prevent-treat system reported 100% of babies were rash-free by the end of the study, which is why the products are designed to be used together rather than as standalone items.

  • Yes. All three products are dermatologist- and pediatrician-tested, and Buddle's clinical study specifically included all skin types, including sensitive skin. The brand reports that 100% of parents in that study found the full system gentle on their baby's skin, and it's also Leaping Bunny certified (no animal testing).

  • Parents in Buddle's clinical study reported seeing improvement in existing diaper rash in as little as two days after starting the Rash Rescue treatment step. Even after the rash looks better, Buddle recommends continuing the treatment protocol for a full two weeks, since the clinical trial showed no rash recurrence in babies who completed the full two-week course.

  • Yes — Clean Cheeks is meant to be used after every change. For wet-only diapers, a regular wipe is enough to clean the skin; let it dry, then apply Bottom Buddy (for prevention) or Rash Rescue (if rash is present).

  • The core system includes a 6.7 fl oz Clean Cheeks bottle and 4 oz tubes of both Bottom Buddy and Rash Rescue. Buddle and its retailers sell it in several configurations — a 3-piece core system, a 4-piece kit with the Paddle Pal applicator, and a 6-piece gift set that adds Wonder Wipes and a carrying bag — with pricing varying by kit size and retailer.

  • Buddle backs the system with a 30-day money-back guarantee — if you're not satisfied, you can reach out to their team directly to resolve it. Return terms may vary slightly if purchased through a third-party retailer, so it's worth checking that seller's specific return policy.

Orders, Shipping & Delivery

  • FREE shipping for orders over $30* (*based on subtotal before discounts and/or taxes are applied).

  • For orders within the 48 contiguous US states: Expedited shipping (3–5 business days) is our standard. FREE shipping for orders over $30*; $4.95 shipping for orders below $30*. We also ship to Hawaii, Alaska, and Puerto Rico for a flat fee of $5.95 (7–8 business days). (*Free shipping is based on the subtotal before discounts and/or taxes are applied.)

  • Orders received prior to 1:00 PM Eastern Time (ET) will ship the same day. Orders received after 1:00 PM ET will ship the next business day. You will receive a confirmation email once it's shipped.

  • Click the link in your order confirmation email to check your order status at any time. If your order has shipped, use the tracking number in your shipping confirmation email. For questions, contact Customer Care at hello@buddleskincare.com or (833) 777-6880.

  • Once your order ships, you will receive a confirmation email with your tracking information. Click the tracking number to track its progress. For questions, contact Customer Care at hello@buddleskincare.com or (833) 777-6880.

  • We ship everywhere in the United States, including Hawaii, Alaska, and Puerto Rico. We do not ship outside of the United States or to P.O. boxes, and we do not accept P.O. box billing addresses.

  • Please review your shipping information at checkout to prevent errors. If you need to make a change, contact our Customer Care Team as soon as possible at hello@buddleskincare.com. If we are unable to correct the issue before it ships, additional charges may apply.

  • Contact our Customer Care Team at hello@buddleskincare.com or (833) 777-6880.

  • We accept Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, and Meta Pay.

  • Your card will be charged when your order is placed. You will receive a confirmation email once your order has been placed and once it has shipped.

  • If you're new to the Buddle family and haven't made a previous purchase, we'll send some love your way when you sign up to receive our emails. You can also follow us on social @buddleskincare for the latest news, events, and sales.

  • First, double check that you entered the right code and that it's not expired. You can only use one code at a time and each code can only be used once. If all else fails, contact us at hello@buddleskincare.com or (833) 777-6880.

  • No.

Other Questions

  • You've got this. Take it day by day, hour by hour, minute by minute if necessary. This phase won't last forever. If your baby could speak, they would say, "Thank you, I appreciate all you're doing. I love you. Thank you for using Buddle on my bottom."

  • Car seats, strollers, and everything else has advanced — why not the treatment and prevention of diaper rash? We assembled a group of pediatric dermatologists, pediatricians, microbiome experts, and formulation chemists to take a deep dive into the unique needs of baby's maturing skin, the complex diaper microenvironment, the interaction between the gut and skin microbiome, and diaper rash itself. After two years of research and rigorous testing, the Buddle Diaper Rash System was born.

  • Contact our Customer Care Team at hello@buddleskincare.com or (833) 777-6880.

  • Buddle Skincare is available through the Buddle website, Amazon.com, and other online retailers.

Paddle Pal & Carrying Case

  • The Paddle Pal is a BPA-free silicone spatula applicator made for applying diaper cream without getting it on your hands. It's designed to spread a smooth, even layer of Buddle's Bottom Buddy diaper cream or Rash Rescue ointment onto baby's skin, and it comes with its own magnetic-close carrying case so it stays clean and travel-ready in a diaper bag.

  • Scoop diaper cream or ointment onto the soft silicone spatula and spread it in a smooth, even layer onto baby's clean, dry skin — the same "frosting a cake" thickness Buddle recommends for its creams. The applicator's four-prong suction cup lets you stick it to a flat surface mid-change, so it stays put and off the changing pad while your hands are free.

  • The Paddle Pal works with both Bottom Buddy Diaper Cream and Rash Rescue Healing Ointment — Buddle's two zinc-oxide creams for daily prevention and active rash treatment. It's built specifically as the application tool for Buddle's diaper cream line, rather than a general-purpose spatula.

  • Wash the Paddle Pal with soap and hot water after each use and let it dry completely before returning it to the case. The carrying case should also be washed with soap and hot water and fully dried — Buddle recommends letting both pieces dry completely before storing them together to keep things hygienic.

  • The Paddle Pal comes with a flexible, magnetic-close travel case designed to keep the applicator clean and contained between uses. It's compact enough to toss in a diaper bag, purse, or stroller pocket, and the magnetic closure makes it simple to snap shut one-handed — even with a used, cream-covered applicator inside.

  • An applicator like the Paddle Pal keeps more cream on baby's skin and less on your hands, which means less product waste and a cleaner diaper change overall. It also helps apply a more even, consistent layer of cream — especially useful for the thick application Buddle recommends during a rash flare-up — and it's more hygienic since you're not touching the cream directly.

  • Yes. It's made from soft, flexible, BPA-free silicone that's antimicrobial and designed specifically with sensitive newborn skin in mind, so diaper cream can be applied smoothly and hygienically without irritation from a harder tool.

  • It's available as a standalone 1-count applicator with carrying case, and also sold bundled with other Buddle products — including 2-piece kits with Bottom Buddy cream or Rash Rescue ointment, and as part of larger multi-piece diaper rash system kits and the Buddle Bum Bag diaper caddy bundle.

  • No — the standalone Paddle Pal & Carrying Case includes only the silicone applicator and its travel case, not diaper cream. If you want cream included, look for one of Buddle's bundle kits (such as the Bottom Buddy & Paddle Pal 2-piece kit or the full Diaper Rash System kits), which pair the applicator with Bottom Buddy and/or Rash Rescue.

  • Buddle stands behind the Paddle Pal and will work to make things right if you're not satisfied with your purchase — reach out to their team directly to arrange a resolution. Return windows and conditions can vary if purchased through a third-party retailer, so check that seller's specific policy.

Products & Ingredients

  • Yes. Our clinical study included all skin types because we believe every bottom deserves some Buddle love.

  • Yes. Our products have been proven safe for sensitive skin. Our products are dermatologist- and pediatrician-tested on all skin types, including sensitive skin.

  • Yes. All of our products have undergone rigorous safety, tolerability and efficacy testing, including a clinical study under the direction and observation of board certified medical doctors.

  • If there is no diaper rash present, then you'll use the Prevention Protocol. If there is diaper rash present or it looks like diaper rash is starting to form, use the Treatment Protocol.

  • No. Clean Cheeks Foam Cleanser should only be used for poopy-diaper changes. For wet-only diaper changes, we recommend using your wipe of choice to clean the area. Allow it to dry and then re-apply Rash Rescue (if baby has diaper rash) or Bottom Buddy (if baby does not have diaper rash).

  • No. Never. We are animal lovers and wouldn't think of it.

  • Infant and baby skin is not fully developed until after the first year of life, usually between 12–18 months. Immature skin is more permeable and therefore more fragile and susceptible to irritation and infections. Diaper rash can happen for multiple reasons: skin immaturity, leaving a dirty diaper on too long, changes in diet which trigger changes in microbiota and stool pH, and certain medications. The Buddle Diaper Rash system is specifically designed to help support baby's skin repair response by providing the right nourishment for baby's maturing skin while working to provide a protective barrier from further external irritants.

  • Unfortunately, we do not offer international shipping at this time.

  • If you're not 100% happy with your purchase, you can return the item for a full refund within thirty (30) days of the delivery date regardless of whether the item has been opened or not. Contact our Customer Care Team at hello@buddleskincare.com or (833) 777-6880 if it's been longer than 30 days. Note: All shipping and handling charges will be deducted from your reimbursement unless the package was incorrectly shipped or you received a defective product. We are only able to accept returns for products purchased on our website.

  • Don't be bashful. Apply the cream like you're frosting a cake — the thicker the layer, the better the protection. (We just don't recommend eating that cake!)

  • We recommend using the Buddle Paddle Pal Diaper Cream Applicator. It's easier to apply and cleaner than hands. Made from BPA-free antimicrobial silicone, it provides a more sanitary and soothing experience for both Mom and baby.

  • Don't be bashful! The thicker the layer, the better the protection. Apply the cream like you're frosting a cake. We recommend using the Paddle Pal Diaper Cream Applicator, especially if an active case of diaper rash is present.

  • If your baby has diaper rash, fully cover the affected area and extend coverage beyond it — you should not be able to see any skin where Rash Rescue is applied. If your baby does not have diaper rash, fully cover the area where skin is likely to come in contact with poop and/or pee — you should not be able to see any skin where Bottom Buddy was applied.

  • Bottom Buddy is formulated to prevent diaper rash from occurring; Rash Rescue is formulated to heal the skin when diaper rash does occur. Bottom Buddy contains 20% zinc oxide, while Rash Rescue contains 40% zinc oxide, making it thicker. Think of Rash Rescue as a deep conditioner compared to your daily conditioner.

  • Absolutely! Buddle Clean Cheeks Foam Cleanser can be used externally on other skin, like hands. Keep out of the eyes.

  • Parents in our clinical study reported seeing improvement in just two days. Even if the rash is responding well to treatment, continue using the treatment protocol for two weeks to ensure it is completely gone.

  • In the clinical trial, people who used the Treatment Protocol for 2 weeks saw no reoccurrence of diaper rash during the 4-week study period. There is no harm in stopping before two weeks, but the chance of reoccurrence may increase.

  • If your baby's condition worsens or the symptoms last more than 7 days or clear up and occur again within a few days, discontinue use of Buddle and contact your healthcare provider, as there may be other factors at play, such as yeast.

  • We take the safety of our little ones extremely seriously. All Buddle products have been through rigorous safety and tolerability testing on all skin types, including sensitive skin. We are parents too — please don't hesitate to reach out if you have any questions.

  • All products are manufactured in the USA in FDA registered and inspected facilities using FDA-compliant current Good Manufacturing Practices (cGMPs). We have an FDA-compliant Quality Management System (QMS) and take safety and quality seriously.

  • No. None of our products contain parabens.

  • We source the best ingredients from around the world, using natural and organic ingredients when and where it makes sense to do so. Sometimes natural and/or organic ingredients are not the most effective or safest option for what the product is designed for.

  • Our ingredients do not contain gluten. Full ingredient lists are available on each product page.

  • No, none of our products contain fragrances.

  • Always keep Buddle products out of your baby's reach. If oral ingestion or contact occurs, use a damp, clean washcloth to wipe the child's mouth out and contact Poison Control at (800) 222-1222. If contact with the eyes occurs, immediately cleanse the eye areas with a warm moist cloth, rinse eyes with saline, call Poison Control at (800) 222-1222, and notify your child's physician.

  • Yes. All of our products have the expiration date on the product packaging.

Rash Rescue

  • Buddle Rash Rescue is a maximum-strength diaper rash healing ointment made with 40% zinc oxide. It's designed to treat active diaper rash — not just prevent it — using cermamides and a blend botanicals including beeswax, ceramides dandelion extract, and honey to rapidly repair baby's compromised skin barrier and calm inflamed, irritated skin.

  • At the first sign of irritation, apply it liberally — thick, like frosting a cake — to baby's clean, dry skin after every diaper change, and especially before bed. Continue using it at every change until the rash is fully resolved, ideally for a full two weeks even if the skin looks better sooner, since parents in Buddle's clinical study saw no rash recurrence when they stuck with the full protocol.

  • Rash Rescue and Bottom Buddy serve different jobs in the same skin. Bottom Buddy is a 20% zinc oxide daily cream meant to prevent rash before it starts, while Rash Rescue is a thicker 40% zinc oxide ointment meant to heal rash once it's already present. Buddle describes Rash Rescue as being like a deep-conditioning treatment compared to Bottom Buddy's everyday-conditioner role.

  • In Buddle's clinical study, parents reported visible improvement in as little as two days. Even once the rash looks better, Buddle recommends continuing the treatment protocol for a full two weeks to make sure the rash is completely gone and doesn't come back.

  • Rash Rescue combines 40% zinc oxide with beeswax for moisture and a protective barrier, ceramides to rebuild the skin barrier, and dandelion extract with honey to calm inflammation. It's fragrance-free, microbiome-friendly, and has been dermatologist- and pediatrician-tested, including a clinical study covering all skin types.

  • Use it at every diaper change once a rash appears or irritation is first noticed, continuing until it clears. If there's no rash, Buddle recommends applying it just once nightly, before bed, as extra overnight protection — Bottom Buddy is the go-to for regular daytime prevention.

  • Yes at every change if possible. Clean Cheeks foam cleanser is meant to fully remove impurities before applying ointment — Buddle notes that trapping residue under a cream can worsen irritation. For wet-only diaper changes, a regular wipe is enough; let the skin dry, then apply Rash Rescue.

  • Apply enough that you can no longer see baby's skin or the rash underneath — the layer should be thick and fully opaque, extending slightly beyond the visibly affected area. A thin or see-through layer won't provide the same barrier protection.

  • Buddle Rash Rescue Healing Ointment comes in a 4 oz tube. Retail pricing has been listed in the $18–$28 range depending on the retailer, and it's also sold bundled with Buddle's Paddle Pal silicone applicator or as part of multi-piece diaper rash system kits.

  • Buddle offers a 30-day money-back guarantee if you're not satisfied with the product; contact Buddle directly to arrange a return. Return policies can vary slightly by retailer, so check the specific store's terms if you purchased through a third-party site.

Returns & Refunds

  • If you're not 100% happy with your purchase, you can return the item for a full refund within thirty (30) days of the delivery date regardless of whether the item has been opened or not. For returns beyond 30 days, contact Customer Care at hello@buddleskincare.com or (833) 777-6880.

  • If you're not 100% happy with your purchase, you can return the item for a full refund within thirty (30) days of the delivery date. For returns beyond 30 days, contact Customer Care at hello@buddleskincare.com or (833) 777-6880.

  • Contact our Customer Care Team at hello@buddleskincare.com or (833) 777-6880.

  • Even though discount codes are valid for one use only, contact our Customer Care Team at hello@buddleskincare.com or (833) 777-6880 and they will get you taken care of.

  • No worries. If you're not 100% happy with your purchase, you can return the item for a full refund within thirty (30) days of the delivery date, opened or not. For returns beyond 30 days, contact Customer Care at hello@buddleskincare.com or (833) 777-6880.

  • Contact our Customer Care Team at hello@buddleskincare.com or (833) 777-6880.

Skincare Science

  • The diaper microenvironment refers to the complexity of factors at work inside the diaper environment. Key factors include overhydration of the skin, increased temperature, humidity, hostile irritants (poop and pee), friction, high skin pH, and the intersection of the gut microbiome with the skin microbiome. Managing this hostile and occluded environment is critical to preventing skin breakdown and epidermal barrier disruption which leads to rash and irritation.

  • The microbiome refers to the collection of microorganisms — including bacteria, fungi, and viruses — that reside on the skin's surface. In a healthy microbiome, there is a balanced and diverse community that contributes to overall skin health. When it comes to diaper rash, an imbalance in the skin microbiome can contribute to its development. Prolonged exposure to moisture, friction, and irritants can disrupt the natural balance, leading to overgrowth of harmful microorganisms and making the skin more susceptible to inflammation and infection.

  • There is no scientific evidence supporting a direct connection between certain foods and the incidence of diaper rash. That said, dietary changes can cause the composition and frequency of poop to change, which can lead to diaper rash. Acids found in some foods can also increase incidence. If you're concerned, consult your healthcare professional.

  • There is no scientific evidence supporting a direct connection between the foods Mom eats and the incidence of diaper rash in breastfed babies. That said, it is fairly well established that food a breastfeeding Mom eats can cause baby to have a reaction, which could include diaper rash. If you're concerned, consult your healthcare professional.

  • In general, if your baby's bottom looks irritated and red, it's likely diaper rash. Diaper rash is a general term for inflammatory reactions of the skin in the diaper region. The five most common types are: (1) irritant contact dermatitis, (2) allergic contact dermatitis, (3) yeast (candida), (4) bacterial, and (5) perianal strep. If you have questions about what's going on with your baby's skin, always consult your healthcare professional.

  • An overgrowth of candida can occur in the diaper region and cause a yeast diaper rash. Yeast diaper rashes tend to be worse in the folds around the groin and may have inflamed patches with defined edges and pimple-like bumps. In severe cases, the skin may be cracked or develop sores that ooze or bleed. If you suspect a yeast diaper rash, see your healthcare professional as soon as possible.

  • It depends. Some last 24–48 hours and some can last longer. With the right treatment, your baby's diaper rash should clear up within 7 days. If symptoms last more than 7 days or recur within a few days, discontinue use of Buddle and contact your healthcare provider.

  • If your baby's condition worsens or the symptoms last more than 7 days or clear up and occur again within a few days, discontinue use of Buddle and contact your healthcare provider, as there may be other factors at play, such as yeast.

  • Yes. All Buddle products have been through rigorous safety and tolerability testing on all skin types, including sensitive skin.

  • Yes. The products in the Buddle Diaper Rash System are designed to be gentle and soothing for baby's skin even in the case of open sores.

Subscriptions

  • Log into your account on the Buddle website at buddleskincare.com/tools/recurring/get-subscription-access. Enter your email address and click "Send Login Code" to receive a code to your email or SMS. Enter the code to log in and manage your subscriptions.

Ultimate Diaper Skincare Kit

  • The Ultimate Diaper Skincare Kit is Buddle's complete diapering bundle, combining its full 3-product diaper rash system with the Paddle Pal applicator and Wonder Wipes, all packaged in a premium puffer toiletry bag. It's positioned as the all-in-one option for parents who want everything needed to clean, prevent, and treat diaper rash in a single purchase.

  • The kit includes the full Buddle Diaper Skincare System — Clean Cheeks Foam Cleanser, Bottom Buddy Diaper Cream, and Rash Rescue Healing Ointment — plus the Paddle Pal antimicrobial silicone applicator with its carrying case, aloe-based Wonder Wipes, and a premium puffer toiletry bag to carry it all.

  • The 3-piece Diaper Rash System includes just the three core skincare products (cleanser, cream, ointment), while the Ultimate Kit adds the Paddle Pal applicator, Wonder Wipes, and a premium puffer carrying bag on top of that same system. Essentially, the Ultimate Kit is the full system plus every accessory Buddle makes, bundled together as a complete gift-ready set.

  • Yes — Buddle markets it specifically as a baby shower gift, since it comes packaged in a premium puffer toiletry bag and includes everything a new parent needs for diaper care in one box. It's designed so a new parent doesn't need to piece together a cleanser, cream, ointment, applicator, and wipes separately.

  • Wonder Wipes are aloe-based wipes formulated with soothing ingredients like aloe vera leaf juice, honeysuckle flower extract, and lactobacillus, designed to refresh and soothe sensitive baby skin. They're included in the kit as a gentle everyday wipe to pair with Buddle's cleanser and creams.

  • Yes. Every product in the kit — the skincare system, Paddle Pal, and Wonder Wipes — is dermatologist- and pediatrician-tested and formulated for sensitive skin, and Buddle's clinical study reported 100% of parents found the full system gentle on their baby's skin.

  • Use Clean Cheeks foam cleanser at every poopy diaper change (a regular wipe or Wonder Wipe is fine for wet-only changes), then apply Bottom Buddy cream with the Paddle Pal after each change to prevent rash. If rash appears, switch to Rash Rescue at every change — applied thickly with the Paddle Pal — until the rash clears, continuing for two weeks even after it looks better.

  • The Ultimate Diaper Skincare Kit is commonly listed around $99, reflecting the full bundle of the 3-product skincare system, Paddle Pal applicator, Wonder Wipes, and puffer carrying bag. Pricing can vary slightly by retailer.

  • Yes — the premium puffer toiletry bag is designed as a durable diaper bag accessory on its own, so it can continue to be used to carry diapering essentials, refills, or travel items even after the included products are used up.

  • Buddle offers a 30-day money-back guarantee — if you're not satisfied with the kit, reach out to their team directly to arrange a return or resolution. Return terms may vary slightly if purchased through a third-party retailer, so check that seller's specific policy.

Wonder Wipes

  • Buddle Wonder Wipes are gentle, dermatologist-tested baby wipes made with naturally derived aloe and honeysuckle to soothe and clean sensitive skin. They're hypoallergenic, formulated to support a healthy skin microbiome, and made with 100% compostable and biodegradable plant-based fibers.

  • The wipe solution is built around aloe barbadensis leaf juice and honeysuckle flower extract, along with lactobacillus, alpha-glucan oligosaccharide, and lactic acid to support skin balance. They're free from parabens, alcohols, added oils, and fragrances.

  • The wipe fibers are made from 100% USDA-certified bio-based lyocell, a compostable and biodegradable plant-based material. This makes them a more sustainable option than traditional wipes made with plastic-based fibers.

  • Open the lid, pull back the resealable moisture seal, and remove a wipe to use on baby's bottom, hands, face, or wherever needed. After use, replace the moisture seal and firmly close the lid to keep the remaining wipes hydrated and fresh, and store the pack at room temperature.

  • No — despite being compostable and biodegradable, Wonder Wipes should not be flushed. Dispose of used wipes in the trash or a compost stream where available, rather than down the toilet.

  • Yes. They're dermatologist-tested, hypoallergenic, and formulated without parabens, alcohols, added oils, or fragrances, making them suitable for daily use on newborns, infants, and toddlers with sensitive skin.

  • Wonder Wipes are appropriate for wet-only diaper changes on their own, since a traditional wipe is adequate for those. For poopy diaper changes, Buddle recommends using Clean Cheeks foam cleanser first to remove impurities, and Wonder Wipes can be used alongside it to wipe the foam away.

  • Yes — they're designed to be gentle enough for hands and faces, not just the diaper area, making them a general-purpose sensitive-skin wipe for messy moments throughout the day.

  • Wonder Wipes are sold in a 60-count pouch, and also available in larger multi-pack configurations, such as a 12-pack case, for households that go through wipes quickly. They're also included in several Buddle bundle kits, like the Wipe & Heal Bundle and Wipe & Protect Bundle.

  • Buddle offers a 30-day money-back guarantee — if you're not satisfied, reach out to their team directly to arrange a return or resolution. Return terms may vary slightly if purchased through a third-party retailer, so check that seller's specific policy.